Welcome to OPTO Projects Pty Ltd’s (trading as OPTO Projects) website. These terms and conditions govern your use of our website, including all related content, services, and products available on or through the website. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully.

1. Acceptance of Terms By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website.

2. Intellectual Property All content and materials available on our website, including but not limited to text, graphics, logos, images, icons, videos, and software, are the property of OPTO Projects Pty Ltd or its suppliers and are protected by applicable copyright and intellectual property laws. You may not use, reproduce, modify, distribute, or display any part of this website without our prior written consent.

3. Use of the Website a. You may use our website for lawful purposes and in a manner that does not violate any applicable laws or regulations. You are prohibited from engaging in any activity that may disrupt or interfere with the proper functioning of the website. b. You agree not to access or attempt to access any unauthorized areas of our website, or any data or information not intended for you. c. You must not use our website to transmit or distribute any malicious software, viruses, or other harmful content.

4. Product Information and Pricing a. We strive to provide accurate and up-to-date information regarding our products, including descriptions, specifications, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice. b. All prices displayed on our website are in Australian dollars (AUD) and are exclusive of applicable taxes, shipping charges, and handling fees. Such additional charges will be clearly displayed during the checkout process.

5. Orders and Payments a. By placing an order through our website, you are making an offer to purchase the selected products. All orders are subject to our acceptance, which may be granted or denied at our sole discretion. b. We accept various payment methods, as indicated on our website. You agree to provide accurate and complete payment information, and you authorize us to charge the total order amount to your selected payment method. c. In the event of any payment dispute, you agree to contact us promptly to resolve the issue before initiating any chargebacks or legal actions.

6. Shipping and Delivery a. We will make reasonable efforts to ship your ordered products within the estimated timeframe indicated on our website. However, we do not guarantee specific delivery dates or times and shall not be liable for any delays or damages caused by shipping carriers or other factors beyond our control. b. You are responsible for providing accurate shipping information. In the event of any incorrect or incomplete address details, you may be liable for additional charges or delays.

7. Discount Codes and Coupons a. From time to time, we may offer discount codes or coupons that can be applied to your purchases on our website. These codes are subject to specific terms and conditions, including expiration dates, usage limits, and product exclusions. Please refer to the details provided with each code for more information.

8. Store Credit a. In certain circumstances, we may provide store credit as a form of refund or compensation. Store credit can be used toward future purchases on our website and is subject to its own terms and conditions, including any expiration dates or restrictions.

9. Gift Vouchers a. We may offer gift vouchers for purchase on our website. Gift vouchers are subject to their own terms and conditions, including any expiration dates or restrictions. Additional terms specific to gift vouchers will be provided at the time of purchase.

10. Returns and Refunds a. We want you to be satisfied with your purchase. If you are not completely happy with your product, we offer a returns and refunds policy subject to the following conditions: i. You must notify us within 14 days of receiving the product that you wish to return it. ii. The product must be unused, in its original packaging, and in a resalable condition. iii. You are responsible for the return shipping costs unless the product is faulty or damaged. iv. We reserve the right to inspect the returned product and determine eligibility for a refund. v. Refunds will be issued within a reasonable timeframe after the returned product is received and inspected. vi. Certain products may be excluded from our returns policy due to hygiene or safety reasons, and such exclusions will be clearly stated on our website. b. For detailed information on the returns process, including how to initiate a return, please refer to our Returns and Refunds Policy available on our website.

11. Limitation of Liability To the fullest extent permitted by law, OPTO Projects Pty Ltd and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

12. Indemnification You agree to indemnify and hold OPTO Projects Pty Ltd and its affiliates, directors, employees, or agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms and conditions or your violation of any law or the rights of a third party.

13. Modifications We reserve the right to modify, amend, or update these terms and conditions at any time without prior notice. Your continued use of our website after any changes are made will signify your acceptance of the modified terms.

14. Australian Consumer Law (ACL) a. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. b. Nothing in these terms and conditions limits or excludes any rights, guarantees, or remedies you may have under the ACL or any other applicable law.

15. Intellectual Property a. All content and materials available on our website, including but not limited to text, graphics, logos, images, icons, videos, and software, are the property of OPTO Projects Pty Ltd or its suppliers and are protected by applicable copyright and intellectual property laws. You may not use, reproduce, modify, distribute, or display any part of this website without our prior written consent.

16. Dispute Resolution a. Any disputes arising out of or in connection with these terms and conditions shall be resolved through good-faith negotiations between the parties. b. If a dispute cannot be resolved through negotiations, either party may initiate mediation or other alternative dispute resolution procedures before seeking legal remedies.

17. Severance, Termination, and Jurisdiction a. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. b. We reserve the right to terminate or suspend your access to our website or any services provided, without prior notice or liability, for any reason whatsoever. c. These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms shall be resolved exclusively in the courts of Australia.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@optoprojects.com.

Last updated: 29 May 2023